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As it turns on, Speakeasy customer service when moving is not so snappy. As a result, instead of the site being down for two days, it's been down for 41. Granted, they contract out wiring work to Covad, who are really the ones that fucked it up, but it doesn't make me feel better. |
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What follows is the complete order history for this order, with comments added by Speakeasy and Covad. My favorite parts are:
- For the first week (not included int he transcript), absolutely nothing was done, since apparently the form I used to request service to my move request goes into a black hole.
- For the next 20 days, Covad proceeds to schedule and not show up to a series of appointments
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| 2007-01-19 04:15 PM |
COVAD: Order Complete for order 11088044 |
| 2007-01-19 03:19 PM |
Order Closed
Your order was closed on January 19, 2007 03:19:36 PM. |
| 2007-01-19 03:18 PM |
Manual type
Neil- Tech # 7762 -
Travel Start - 13:40
Arrival - 14:15
Finish - 15:05
DSLAM Statistics
Client Circuit Number: 103-563-310
Client Name: Cody Smith
Company Name: Smith, Cody
Partner Name: Speakeasy, Inc.
Service Brand: SOHO 6.0/768 Dedicated Loop
Data/Dsl
Port Provisioning:
DSLAM Trunk Status: OK
Technology: DMT4F
Card Status: OK
Port Status: Up
Actual Port Rates: 6016 kbps Downstream / 768 kbps Upstream
Margin: 22.0 dB Downstream / 11.5 dB Upstream
Reply from 66.92.16.1: bytes=32 time=11ms TTL=127
Reply from 66.92.16.1: bytes=32 time=29ms TTL=127
Reply from 66.92.16.1: bytes=32 time=11ms TTL=127
Reply from 66.92.16.1: bytes=32 time=10ms TTL=127
Reply from 66.92.16.1: bytes=32 time=9ms TTL=127
C:\Documents and Settings\nsigua>tracert 66.92.16.1
Tracing route to er1.sfo1.speakeasy.net [66.92.16.1]
over a maximum of 30 hops:
1 11 ms 11 ms 11 ms er1.sfo1.speakeasy.net [66.92.16.1]
Trace complete.
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| 2007-01-10 06:43 AM |
COVAD: CLEC date rescheduled: 01/19/2007 for order 11088044 |
| 2007-01-10 06:43 AM |
COVAD: CLEC date set: 01/19/2007 for order 11088044 |
| 2007-01-10 06:42 AM |
COVAD: Telco Date set: 05-JAN-07 for order 11088044 |
| 2007-01-05 01:30 PM |
Manual type
Telephone Company called for Test and Acceptance test from the DMARC. Checked notes and informed that the loop has been accepted .We have verified them the DMARC information and provided the confirmation number to complete the order.
Thank you,
Covad Provisioning
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| 2007-01-05 11:43 AM |
Install Scheduled
The Covad DSL service appointment has been scheduled for 1/19/2007 between 12:00 p.m. and 4:00 p.m.. |
| 2007-01-05 11:41 AM |
Install Scheduled
The Covad DSL service appointment has been scheduled for 1/12/2007 between 12:00 p.m. and 4:00 p.m.. |
| 2007-01-05 11:39 AM |
FOC Received
We received a firm order commitment on 2007-01-05 13:39:28.0 from our vendor for the delivery of a new data line. |
| 2007-01-05 11:38 AM |
Manual type
Telephone Company called for test and acceptance of the loop. The loop meets Covad's required specifications. This order is ready for the Covad install, which will be scheduled by 01/09/2006.
Test #1 :- Passed @ 4370 ft
Test #2 :- Short Detected
Test #3 :- Passed @ 4380 ft
Thank you,
Covad Provisioning |
| 2007-01-05 10:48 AM |
Manual type
Telephone Company technician called for test and acceptance. The test failed for open in. The outside technician is troubleshooting further and will call back to retest when the issue has been resolved. If a call back is not received by 01\08\07, we will contact Telephone Company and update the log notes.
Here are the test results tested with the Telephone company
First Test: Open in @ 593 ft
Thank you,
Covad Provisioning |
| 2007-01-04 10:43 AM |
Manual type
SUMMARY
12/12 We received your DSL installation Service Request.
12/12 Verified address, verified telephone company telephone office, qualified loop.
12/12 Placed the order and received reject from the telephone company.
12/13 Resubmitted the order by correcting the telephone company central office.
12/18 Received a jepordy " Field Visit Determined Address Invalid"
12/20 Moved the Order to customer action.
12/26 Placed Loop Order correcting Errors
12/27 Received telephone company due date for 01/02/2007.
01/04 Order held by the phone company due to facility issue.
Next update by 5pm PST 01/09/2007.
Covad Provisioning, |
| 2007-01-04 10:41 AM |
Manual type
We have been advised by the Telephone Company that there is a facility issue that has caused a delay in installing the line needed to provide the Customer with service. We should receive additional information about this issue within 5 pm PST 01/09/2007. We will update the log when we find that the current status has changed.
Thank You,
Covad Provisioning |
| 2006-12-27 05:15 PM |
COVAD: Telco Date set: 02-JAN-07 for order 11088044 |
| 2006-12-27 04:26 PM |
FOC Received
We received a firm order commitment on 2006-12-27 16:26:29.0 from our vendor for the delivery of a new data line. |
| 2006-12-27 03:03 PM |
Manual type
Supplement Placed Successfully with the following values
OrderId :11088044
Desired Due Date :01-01-2007
NCON :
End User Address :
Unit Number : 4
Unit : APT
House No : [NNN]
Street Name : [Street]
Street Type : AV
City : SF
State : CA
Zip : [Zip]
Remarks :Placing Supp with Correct Address.
Covad Provisioning |
| 2006-12-27 03:03 PM |
Manual type
SUMMARY
12/12 We received your DSL installation Service Request.
12/12 Verified address, verified telephone company telephone office, qualified loop.
12/12 Placed the order and received reject from the telephone company.
12/13 Resubmitted the order by correcting the telephone company central office.
12/18 Received a jepordy " Field Visit Determined Address Invalid"
12/20 Moved the Order to customer action.
12/26 Placed Loop Order correcting Errors
Next Update by 5pm PST 12/28/2006.
Covad Provisioning, |
| 2006-12-27 03:02 PM |
Manual type
Telephone Company has rejected the order for incorrect address . We have resubmitted your order to the Telephone Company for processing by correcting the Street name .If we do not receive a response by 5 pm PST 12/28/2006. we will contact the Telephone Company and update the log.
Thank You,
Covad Provisioning |
| 2006-12-27 02:01 PM |
CO Change
The original CO for your order has been changed. The new CO is SNFCCA05. The CO was changed on December 27, 2006 02:01:51 PM |
| 2006-12-27 01:56 PM |
Verify Address
The installation address for your order was verified on December 27, 2006 01:56:42 PM. |
| 2006-12-20 03:25 PM |
Manual type
SUMMARY
12/12 We received your DSL installation Service Request.
12/12 Verified address, verified telephone company telephone office, qualified loop.
12/12 Placed the order and received reject from the telephone company.
12/13 Resubmitted the order by correcting the telephone company central office.
12/18 Received a jepordy " Field Visit Determined Address Invalid"
12/20 Moved the Order to customer action.
Please respond before 12/20/2006 to avoid cancellation
Covad Provisioning, |
| 2006-12-20 03:23 PM |
Manual type
Telephone Company has informed us that the order submitted to deliver DSL is an invalid Address. We have found Address submitted was
[NNN] [Street] 4 San Francisco CA [Zip]
We need a valid onsite telephone number servicing the address or a nearby phone number at this location.Please verify the phone bill for you local service to find the exact address as it showing on their records. Please verify this issue and respond to Covad via email at support@speakeasy.net or call 1-800-556-5829 5PM PST 12/30/2006 to avoid cancellation of this order.
Covad Provisioning |
| 2006-12-20 03:20 PM |
Manual type
Validated Address
Service Address House Info:
Address Format (AFT):
Prefix (SAPR):
Number (SANO): [NNN]
Suffix (SASF):
Service Address Street Info:
Directional (SASD):
Name (SASN): [Street]
Thoroughfare (SATH): AV
Suffix (SASS):
Loc. Designator 1 (LD1): SUIT
Loc. Value 1 (LV1): 4
Loc. Designator 2 (LD2):
Loc. Value 2 (LV2):
Loc. Designator 3 (LD3):
Loc. Value 3 (LV3):
Additional Address Information (AAI): SAG INFORMATION ONLY
Listed Address Locality (LALOC):
City (CITY): SF
State (STATE): CA
Zip (ZIP): [Zip]
Route (ROUTE):
Box (BOX):
Previous Owner Name (PREVOWNNM):
Working Service on Premises Indicator (WSOPI):
Number Plan Area / Number Tel. Prefix (NPA/NXX): 415346
Exchange (EXCHCD): SF
Rate Band Zone (RATE BAND ZONE):
Owned Wiring Indicator (OWNED WIRING):
Exc. Cent. Off. ID (EXCO): SF WE
Local Area Trans. Area (LATA): 722
Primary Directory (PRIMDIR): SF
Quick Dial Tone (QDT): N
Quick Dial Tone Num. (QDTN):
Tax Area Rate (TAR): 053
Facility Environment Provisioned (FEP): X
-------------------------------------------------------------------
TXNUM:cvx638188349616l D/T Sent:200612200520PM |
| 2006-12-20 03:19 PM |
COVAD:Customer address invalid for order 11088044. Customer needs to fax us a copy of the phone bill,206-728-1500, or if this is new service, we need a copy of the welcome letter. The fax MUST include the address AND phone number. |
| 2006-12-20 02:45 PM |
Invalid Address
The installation address provided on your order is invalid. To prevent delay in processing your order, please contact Smith, Cody Cody Smith via email CLIENT_EMAIL or by phone at 415-970-1480 to obtain the correct address information. We recommend the use of the address noted on the telephone bill to be used for the installation address. |
| 2006-12-20 02:21 PM |
Manual type
ACTL 11-SNFCCA12W05
IACA 11-1930# STEINER,SF
CCNA 11-OVC
ZORG HDW,KR1843
/**** A-CORRECTION
/**** CORA 12186 1422 HH1252
/**** INVALID ADDRESS |
| 2006-12-18 02:16 PM |
COVAD: Appointment postponed=
old covadtime=12/28/2006 for order 11088044 |
| 2006-12-18 01:30 PM |
Invalid Address
The installation address provided on your order is invalid. To prevent delay in processing your order, please contact Smith, Cody Cody Smith via email CLIENT_EMAIL or by phone at 415-970-1480 to obtain the correct address information. We recommend the use of the address noted on the telephone bill to be used for the installation address. |
| 2006-12-18 01:29 PM |
Manual type
Telephone Company has informed us that the order submitted to deliver DSL doesn?t contain the some of the Address information. We have found Address submitted was
[NNN] [Street] 4 San Francisco CA [Zip],
however we have found out that the order needs to be resubmitted with Telephone Company as
. [NNN] [Street] 4 San Francisco CA [Zip]
Provisioning will resubmit the order, logs will be updated as soon as the order is resubmitted. We apologize for inconvenience caused due to delay in processing your order.
Thank you,
Covad Provisioning |
| 2006-12-14 10:18 AM |
Your Speakeasy Installation Kit has been shipped! To view shipment status, please visit http://www.ups.com/content/us/en/index.jsx and enter the following tracking number: [...] |
| 2006-12-13 07:16 PM |
COVAD: Telco Date set: 18-DEC-06 for order 11088044 |
| 2006-12-13 04:15 PM |
COVAD: CLEC date set: 12/28/2006 for order 11088044 |
| 2006-12-13 03:16 PM |
Install Scheduled
The Covad DSL service appointment has been scheduled for 12/28/2006 between 8:00 a.m. and 12:00 p.m.. |
| 2006-12-13 03:13 PM |
FOC Received
We received a firm order commitment on 2006-12-13 15:13:55.0 from our vendor for the delivery of a new data line. |
| 2006-12-13 12:32 PM |
Manual type
Telephone company has rejected the order we placed with them for incorrect telephone company central office. We have resubmitted your order to the Telephone Company for processing by correcting the telephone company central office. If we do not receive a response by 5 pm PST, 12/14/2006., we will contact the Telephone Company and update the log.
Thank You,
Covad Provisioning |
| 2006-12-13 12:32 PM |
Manual type
SUMMARY
12/12 We received your DSL installation Service Request.
12/12 Verified address, verified telephone company telephone office, qualified loop.
12/12 Placed the order and received reject from the telephone company.
12/13 Resubmitted the order by correcting the telephone company central office.
Next update will be provided by 5 pm PST 12/14/2006.
Thank You,
Covad Provisioning. |
| 2006-12-13 12:31 PM |
Manual type
Loop Ordering Automation - Info Center
Result Page
Back To Search
Supplement Placed Successfully with the following values
OrderId :11088044
Desired Due Date :12-18-2006
Remarks :Changed Central Office, please process
Covad Provisioning. |
| 2006-12-13 12:08 PM |
CO Change
The original CO for your order has been changed. The new CO is SNFCCA12. The CO was changed on December 13, 2006 12:08:53 PM |
| 2006-12-13 12:07 PM |
Manual type
WTN:
CLLI (LST): SNFCCA12DS0
Circuit ID (ECCKT):
LOCATION A (LOC A):
LOCATION Z (LOC Z):
TXNUM:cvd274187733129F D/T Sent:200612130205PM
=============================
Old Telephone company central office SNFCCA05
Covad Provisioning. |
| 2006-12-13 12:06 PM |
Manual type
Validated Address
Service Address House Info:
Address Format (AFT):
Prefix (SAPR):
Number (SANO): [NNN]
Suffix (SASF):
Service Address Street Info:
Directional (SASD):
Name (SASN): [Street]
Thoroughfare (SATH): AV
Suffix (SASS):
Loc. Designator 1 (LD1): RM
Loc. Value 1 (LV1): 4
Loc. Designator 2 (LD2):
Loc. Value 2 (LV2):
Loc. Designator 3 (LD3):
Loc. Value 3 (LV3):
Additional Address Information (AAI): SAG INFORMATION ONLY
Listed Address Locality (LALOC):
City (CITY): SF
State (STATE): CA
Zip (ZIP): [Zip]
Route (ROUTE):
Box (BOX):
Previous Owner Name (PREVOWNNM):
Working Service on Premises Indicator (WSOPI):
Number Plan Area / Number Tel. Prefix (NPA/NXX): 415346
Exchange (EXCHCD): SF
Rate Band Zone (RATE BAND ZONE):
Owned Wiring Indicator (OWNED WIRING):
Exc. Cent. Off. ID (EXCO): SF WE
Local Area Trans. Area (LATA): 722
Primary Directory (PRIMDIR): SF
Quick Dial Tone (QDT): N
Quick Dial Tone Num. (QDTN):
Tax Area Rate (TAR): 053
Facility Environment Provisioned (FEP): X
------------------------------------------------------
TXNUM:cvd274187732954b D/T Sent:200612130202PM
Covad Provisioning. |
| 2006-12-12 06:13 AM |
Verify Address
The installation address for your order was verified on December 12, 2006 06:13:42 AM. |
| 2006-12-12 03:15 AM |
COVAD: Order accepted for order .11088044 |
| 2006-12-12 00:08 AM |
Install Order Accepted
We received your DSL installation Service Request on December 12, 2006 12:08:51 AM and have begun processing the request to your specifications. Your request is currently in an unconfirmed state, please allow up to 72 hours for Covad to receive confirmation from the phone company. Please monitor the work logs for the request confirmation note, whereby the order will be referred to as an installation order. Should there be any delay in fulfilling your order, we will promptly notify you. |
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Update: address removed as Ellie's insistence. |
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I'm moving. Email me for my new address. Oh, also expect the website to be down for between 0.25 and 2 days, depending on the snappiness of Speakeasy customer service. |
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Living in the Castro, I see a lot of "Guys Gone Wild" commercials on TV. Yeah, you heard me, guys gone wild. Do they only show these in the Castro? |
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Those of you who love Reverse Polish Notation as much as I do will really love this new fashionable notation, which is even more indulgent: Arithmetic Tree Notation. Consider, for example, a "human readable" mathematical expression: |
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Most modern compilers solve the ambiguity here by defining a sensible order of operations. RPN takes a different approach by using stack order evaluation, in effect making everything upside-down, backwards, and retarded: |
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True nerds enjoy this sort of obfuscation, because it helps differentiate the nerdy elite from math-ignorant commoners. But when RPN calculators were introduced into public schools, all sorts of people started learning the notation, and now it's no longer a badge of honor. |
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To remedy this, and to prevent this situation from claiming a perfectly obscure notation again in the future, clearly we need a notation too difficult for kids. So the most important design question in developing a new notation is: what other data structures could be used to make schoolchildren cry? The answer: a binary tree. |
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Arithmetic Trees are binary trees wherein branch nodes are operators and leaf nodes are operands. The tree is notated row-wise top-to-bottom and left-to-right. So a simple graph like the following: |
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Finally, a sensible but terrifying notation! Only true nerd royalty would dare to use it. Unfortunately, evaluating this expression is more computationally expensive than RPN, but that's a small price to pay for the pride that you'll feel when using the newest and hottest arithmetic notation. |
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Ellie: are these the Monorail tracks?
Cody: I don't know, let's count them. One... two. Nope, definitely not Monorail tracks.
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We hoisted the two of the three finished counter-top pieces into place and wired the fluorescent lights under the counter. We also assembled the tubing for the carbon dioxide and beer, tapped the keg and pulled the first pints. It really felt like a historical moment. |
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The only tap handles we could find in time for the party were Anchor Steam, so we just got three of them. So despite what you might think, there may be no correlation between tap handle and the beer it dispenses. |
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The lighted countertop does prove to be as bright as we thought. So bright, in fact, that several members of the house put on sunglasses before gathering around for the first pints. |
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A few of the groups of people that have been seriously invited to the Bar Opening party on Friday: the Google chefs, the staff of the Meadery, the guys at the hardware store where Josh and I have been shopping for supplies, various local bartenders, my morning coffee lady, and about 20 people outside of a 500 mile radius. |
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With Brandon's help, I finished wiring the LED lights in the cabinet today and loaded them up with booze. On Saturday the bar supplies arrived in the mail, including the 3-tap tower, 15 lb CO2 tank and 3-guage splitter. Things are really falling into place now. |
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After a few coats of polyurethane, the counter tops will be done and we can fasten them into place and wire them up. I hope to have pictures of the white glowy boxes by Wednesday. |
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MyHeritage.com thinks I look like: Ricky Ponting, M. Night Shyamalan, Jose Carreras, David Beckham, AJ McLean, Kurt Russell and Timothy Dalton. In that order. |
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Three-fountain stainless steel beer tower: $310. |
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Six keg tap couplers, American and European: $340. |
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Three-prong regulators, lengths of hose, 15 pound CO2 tank, an Nitrogen tank converter: $250. |
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Guinness pint glasses, beer tankard, and stainless steel ice bucket: $150. |
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Never hearing the words "last call" again: priceless. |
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This page best viewed while dangerously intoxicated.
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codythefreak.net, or c7f.net is not copyrighted, reserved, limited, restricted, or private. Information is always inherently free.
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If I don't want you to read, view, or plagarize something, I won't post it up. Courtesy appreciated 2001-2006.
Up 32 days, 20:38.
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